Privacy Policy

1. Introduction

Welcome to Embelo’s Privacy Policy. Embelo (Pty) Ltd (“Embelo”, “we”, “us” or “our”) is committed to protecting and respecting your privacy. This Policy explains how we collect, use, store, share and protect your personal information when you use our website embelo.co.za, or otherwise interact with us.

If you have any questions about this Policy or how we handle your personal data, please contact us at enquiries@embelo.co.za.

2. Who We Are

Business Name: Embelo (Pty) Ltd
Registered Office: Office Building 4, Riverlands, 51 Gogosoa Street, Observatory, Cape Town, 7935, South Africa
Company Number: 2025/329544/07

3. The Legal Framework

We comply with the Protection of Personal Information Act (POPIA, Act 4 of 2013), its regulations, and other applicable South African data protection laws. These laws regulate how personal information may be processed.

4. What Personal Information We Collect

We may collect the following types of personal information, depending on how you interact with us:

• Identity information: name, surname, title
• Contact information: email address, telephone number, postal or billing address
• Technical information: IP address, browser type, device information, usage data (such as pages visited, time spent)
• Professional or employment-related details: CV / resume, qualifications, previous employment history (if you apply for a job or partnership)
• Communication history: your messages, enquiries, feedback or complaints

5. How We Collect Information

We collect personal information:

• directly from you when you provide it (for example by filling in forms, contacting us, applying for jobs)
• automatically when you use our website (via cookies, log files, analytics tools)
• from third parties, if relevant (such as recruitment platforms, business partners), only with your consent or where permitted by law

6. Purpose(s) of Processing Personal Information

We will use your personal information for the following purposes:

• to provide, operate, maintain and improve our services, website and offerings
• to respond to your enquiries, feedback, or complaints
• to process job applications and manage recruitment where you apply for a role with us
• to send you marketing communications (but only where you have given consent)
• to comply with legal or regulatory obligations
• to protect our legal rights, property, or safety, and those of our users

7. Lawful Basis for Collecting and Processing

Where required by POPIA, processing of your personal information will be lawful only if:

• you have explicitly consented; or
• processing is necessary to perform a contract to which you are a party; or
• processing is required by law; or
• processing is necessary to protect your vital interests or those of another person; or
• processing is necessary for our legitimate interests (unless overridden by your rights under POPIA)

8. Retention of Information

We will retain your personal information only for as long as is reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. After this, we will securely delete or anonymise the data.

9. Sharing and Disclosure

We may share personal information with:

• our employees, contractors, or agents who need the information to perform their duties
• third-party service providers (such as hosting, IT, analytics, recruitment tools) under suitable confidentiality and security obligations
• law enforcement or regulatory authorities if required by law or to protect legal rights

If data is transferred outside South Africa, we will ensure that the recipient provides a level of protection substantially similar to POPIA.

10. Security

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, alteration, disclosure or destruction. These include access controls, encryption, secure servers, and regular security reviews.

11. Your Rights

Under POPIA, you have certain rights in relation to your personal information. These include:

• the right to be informed what personal data we hold about you
• the right to access your personal data
• the right to correct or update inaccurate, incomplete, misleading, or outdated data
• the right to request deletion or destruction of your personal data
• the right to object to or restrict the processing of your personal data in certain circumstances
• the right to withdraw consent (where consent is the basis for processing)
• the right to data portability (where applicable)

To exercise these rights, contact enquiries@embelo.co.za. We may require certain information to verify your identity before fulfilling your request.

12. Cookies and Similar Technologies

We use cookies, log files, analytics tools and similar technologies to collect technical and usage data, improve our services, analyse trends, and for marketing purposes.

You will be informed when cookies are used, and where required by law, we will obtain your consent. You may be able to disable or manage cookies via your browser settings, but this may affect how parts of the website perform.

13. Children’s Data

Our services are not targeted at children under the age of 18. We do not knowingly collect personal information from children under 18 without verifiable parental or guardian consent. If you believe we have collected such information without proper consent, please contact us so we can remove it.

14. Changes to this Privacy Policy

We may update this Policy from time to time. The version will be dated, and the revised Policy will be posted on our website. Continued use of the website after changes means you accept the updated Policy.

15. Contact Information

If you have any questions regarding this Privacy Policy, or wish to exercise your rights, please contact:

Embelo (Pty) Ltd
Office Building 4, Riverlands
51 Gogosoa Street
Observatory, Cape Town, 7935
South Africa

Email: enquiries@embelo.co.za